Shipping, Returns & Exchanges
General Shipping
At RoyalRamps.com, all shipments within the contiguous USA are free. Generally, orders placed with us will leave our warehouse within 2 business days. Occasionally, due to unforeseen circumstances, an order will take longer to leave the warehouse. If this happens we will be sure to contact you and let you know when your item will ship. Generally we will ship all orders via FedEx Home Delivery (or FedEx Ground for business locations). We reserve the right to use any carrier with a comparable transit time.
Shipments To Alaska, Hawaii and US Territories
We do not ship to Alaska or Hawaii at this time. Only orders shipping within the contiguous US are eligible for free shipping.
International Shipping
We do ship to Canada! Duties and taxes are not included in the shipping cost and are the responsibility of the recipient.
At this time we do not offer international shipping to any countries besides Canada.
Returns
We gladly accept returns of unused products purchased from RoyalRamps.com within 30 days of you receiving your order. Reach out to us at support@royalramps.com to request a return and we’ll email you a return shipping label. The cost of the return shipping will be taken out of your refund/store credit.
For exchanges: We’ll issue you a store credit for the original purchase price paid less the cost of return shipping and a 25% restocking fee.
For refunds: We’ll refund the original purchase price paid less the cost of return shipping and a 25% restocking fee to the original form of payment.